Privacy Policy
This privacy policy describes how Monmouth County Generac ("we", "us") collects, uses, and protects information submitted through monmouthcountygenerac.com, by phone, or by text message.
Information we collect
When you request an estimate or contact us, we collect the information you provide: your name, phone number, email address if you include one, and details about your project. When you call our phone line, the call may be recorded for quality and record keeping, and we keep standard call logs. When you text us, we keep the message thread. Our website also uses privacy-respecting analytics that collect anonymous, aggregate visit data.
How we use your information
We use your information for one purpose: responding to your inquiry and providing the service you asked about. That includes calling you back, texting you about your request, preparing estimates, and scheduling work. We do not use your information for unrelated advertising.
Phone numbers and text messaging
We do not sell, rent, share, or trade your personal information, including your mobile phone number, with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. If you have consented to receive text messages from us, that consent applies only to messages from Monmouth County Generac about your own inquiry or service.
When we share information
We share information only with service providers that operate our business infrastructure, such as website hosting, telephone service, and email delivery, and only so they can perform those functions for us. We may also disclose information if required by law. We never sell customer information.
Data retention
We keep inquiry records, call logs, and message threads for as long as needed to serve you and maintain accurate business records, then delete them.
Your choices
You can opt out of text messages at any time by replying STOP to any message from us. Reply HELP for help. You can also ask us to delete your contact information by emailing info@monmouthcountygenerac.com or calling (732) 313-0665.
Contact
Monmouth County Generac
Serving Monmouth County, NJ
Phone: (732) 313-0665
Email: info@monmouthcountygenerac.com
See also our Terms of Service.